We ship worldwide baby. Please visit our shipping page for more information.

We only accept returns of items in their original packaging with unbroken seals. If your order is faulty, then you can request a refund. Please email hello@thereisbia.com for any return or refund requests or visit our returns and cancellation page for more information.

Sorry, you cannot cancel or edit your order once you have made your purchase.

If there is an issue with your order, please email hello@thereisbia.comwith your order number and details of your issue.

Our formula has gone through rigorous testing and abides by all EU and UK regulations. Our formulas have passed safety assessments so that they are fully legally compliant.

You can expect to see a change in hair quality after 3 months and hair growth after 6 months of consistent use. However, hair loss is complex and can be caused by a multitude of reasons therefore we cannot guarantee that the products will work for everyone.

Yes! Our products vibe with all hair types.

We accept all payment methods including PayPal and Shopify Pay.

Yes your payment and personal details are PCI compliant and fully secure.

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